How your deliveries work.

Firstly you make your selection of items you need.   Hopefully you'll be purchasing operators and accessories but either way, we show the stock levels for each item so you know exactly what is immediately available.  Don't worry if you see an item is out of stock, it is probably already on order and, as we receive deliveries every couple of days, it will be in stock very soon. 

We then package your products and despatch them on an overnight delivery to arrive the next working day before 5pm.  If we receive an order before 2pm, so long as it is an item that doesn't require any special surface treatment or machining, we will despatch it the same day for delivery the next working day.  When the shipment leaves our offices,  you will receive a despatch notification by email.

The carriers we're currently using are Royal Mail/Parcel Force, Tuffnells or UPS.  Note:  There will need to be somebody to sign for the shipment otherwise the couriers will take the parcel(s) back to the depot and leave you a calling card. 

 

Need it quicker?

If you're order is of an extremely urgent nature, we can offer a next day special delivery before 1pm, and there is a Saturday delivery option also.  There is an additional charge for these services which is detailed below. 

 

What if it doesn't go to plan?

Even with all the best of intentions - it is still possible (though not probable) that things can go wrong.

In the unlikely event of a problem with the delivery, just contact us by clicking here and letting us know what the issue is - and we will resolve it for you.

Delivery Charges

ALL ACCESSORY DELIVERIES ARE NOW FREE !! 

Delivery charges fall into 2 main categories as follows:

  • Operators:  When you purchase an operator, such as an EMSW swing unit or EMSL sliding door, the delivery charge is £30 up to an order value of £1,500.  When the order value exceeds £1,500 then the delivery charge will be 2% of the order value.

  NOTE:  For large orders special delivery prices can be negotiated.

  • Accessories:  FREE

 

Special deliveries:  These would be next day timed or Saturday deliveries.  The additonal charges are as follows:

Next day timed delivery:  Add £15 to the next day standard rate for accessories or operators.

Saturday delivery:  Add £20 to the next day standard rate for accessories or operators.

We can now offer a Pre 9.30am delivery for an extra £35 on top of the standard delivery charge.

 

Deliveries outside UK?

We can deliver to European Union countries - although this will take longer than UK deliveries (it is further away after all).  Prices would be confirmed on request.

 

If you have any queries with the deliveries then please don't hesitate to contact us at info@autodoordirect.co.uk or on 01784 450893

 

 

 


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